Returns & Exchanges

At Mohagni, we strive for complete customer satisfaction. If you are not entirely happy with your purchase, you may return or exchange eligible items within 14 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange, or contact our support team with your order number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all labels, accessories, and the original invoice are included to prevent processing delays.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for verification.

4

Inspection and Refund

Once our quality assurance team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing